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Noticeboard

Out of Hours
When The Surgery Is Closed Telephone 01823 285400.  Please have a pen and paper ready and listen to the 'Out of Hours' answer phone message. A local PCT led service provides the 'Out of Hours' care

Appointments
The doctors offer a mix of pre-booked and 'same day' appointments. We have a greater number of morning appointments than afternoons. It helps us if you can accept the first appointment you are offered

Prescriptions
Order your repeat prescriptions online now!  Click here for further information

Practice Management

Mr GUY PATEY (m)

The Practice manager has responsibilty for the overall management of the Practice including finance, human resources, practice development, governance, health & safety, regulatory requirements, estates, training & development, data protection etc.

Mrs JAN WEETCH
Jan Weetch is our Assistant Manager of with responsibility for the day to day running of reception and back office functions. Medical Secretaries We have two part-time secretaries. Medical Audit Clerk This post provides the practice with important clinical data and information. Scanning clerks We employ two part-time clerks to update medical records by scanning clinic letters received from hospitals and other health care providersMrs Jan Weetch is resonsible for the day to day management of reception and back office functions such as secretarial.  She is available to discuss any queries, grievances or constructive suggestions you may have

Administration

Administration Information

MEDICAL SECRETARIES - We have a team of four part-time secretaries/administrative support.  The Medical Secretaries will often be able to help you with queries on behalf of the GP's, e.g matters relating to referral and hospital treatments, request for medical reports and progress chasing etc.

CLINICAL INFORMATION TECHNOLOGY - We rely heavily on information technology for clinical coding, recording, reporting, auditing, reviewing and recalling purposes.  This has become a specialist area and we emply a part-time member of staff to coordinate this.

SCANNING CLERKS - We employ two part-time clerks to update medical records by scanning letters received from hospitals and other health providers.

Reception

We have a team of 14 receptionists operating across our two sites.  They are the first point of contact for patients and will be able to help you with a range of requests and queries, including booking and cancelling of appointments.

 
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