Restricted Access

We are severely restricting access to our waiting rooms. This is to help protect vulnerable patients and staff. Please make every effort to avoid coming to the Surgery. Don’t come with others and keep your distance from our staff.

Attending the Surgery

The latest infection control guidance from Somerset CCG asks that patients wear a surgical facemask when entering a GP Practice. The reason for this is that they are proven to be most effective in protecting against the spread of COVID-19.
We therefore politely ask that, from now on, patients wear a surgical facemask rather than a fabric/homemade face covering or scarf. Surgical facemasks are now widely available to purchase in shops and online.

Coronavirus Symptoms

If you have symptoms of a new and persistent dry cough or a fever , or loss of/change in taste or smell, do not come to the surgery. Go online at or if don’t have internet access phone 111.

Social Distancing

Everyone must engage in social distancing. Please do not come to the surgery if at all possible. All queries, appointment requests, prescriptions etc. are being handled over the phone.

GP Appointments

For all GP appointment requests please provide the reason for your call which will be logged for assessment by our clinical team. No appointments can be made without this prior assessment. You will be called back by one of the team as soon as we are able.

Routine Matters

To keep you safe we have ceased face to face routine tests and reviews to help contain the spread of coronavirus. If you are concerned about access to a test please tell us and a member of our clinical team will assess your case.

Chronic Disease Reviews

For many patients you can safely defer a routing review of a chronic disease until the coronavirus epidemic subsides. If you are anxious about this please call us as and we will arrange for a member of our clinical team to ring you

Repeat Prescriptions

  • Please try to avoid dropping these into the Surgery. If you do please the deposit it in the Repeat Prescription box provided and do NOT approach the Reception counter.
  • Please sign up to order your prescriptions ONLINE (gives you 24 hours access) and avoid the frustration of getting through on the phones.
  • Please do NOT bring repeat prescription requests to the Reception Desk.

Fit notes
Need a fit note for your employer due to Coronavirus? Go to


  • Keep safe Keep at least 2 metres away from others
  • Isolate for at least 10 days it you have symptoms of Coronavirus
  • Isolate for 14 days if you live with someone else who is symptomatic of Coronavirus
  • Actively engage in Social Distancing
  • Stay indoors
  • Only go outside for food, health reasons or work (where this absolutely cannot be done from home)
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home
  • Don’t ‘gather’ with others
Clinically vulnerable patients list ( previously shielding):
People who have been identified as clinically extremely vulnerable do not have to shield, but are advised to stay at home as much as possible, except to go outdoors for exercise or to attend essential health appointments. Read the full government guidance here
As part of the second lockdown, patients who have been identified as at high risk (clinically extremely vulnerable) from coronavirus (Covid-19), have been sent letters. The letters contain advice on how to take extra steps to protect yourself. There is no need to obtain a FIT note for your employer if you are unable to go to work the letter you will have received from the Government will suffice.
The clinically vulnerable list has been increased to cover new conditions, so some patients will be receiving letters for the first time.
If you have a booked appointment or flu vaccination please attend as normal – if anything changes we will contact you directly. Please do not worry if you need medical help – please contact us, by phone or online as usual
More information and advice for people who are at high risk can be found on the NHS website